Contact Us & FAQs
To get shipments to you faster, we frequently ship products separately. If you receive a package that only has one product, rest assured that your other products will be right behind!
For Swisse China inquiries, please email firstname.lastname@example.org
For Swisse Australia inquiries, please email email@example.com
HAVE A QUESTION? WE'RE HERE TO HELP!
Subscribe & Save (Subscriptions)
To quickly access and edit your subscriptions, visit My Account and select My Subscriptions.
Shipping & Delivery
***Due to the current global pandemic, there has been a rise in online ordering and shipping. Because of this, shipping may be delayed beyond the day ranges listed below. Unfortunately, this is out of our control, and we appreciate your patience with the local couriers as they do their best to get your orders delivered as quickly as possible.***
Swisse offers 3 shipping method options:
1. Economy Shipping — 4-5 business days
2. Standard Shipping — 2-3 business days
3. Expedited Shipping — 1-2 business day(s)
If you have any questions or concerns about your delivery, please email our friendly customer service team at firstname.lastname@example.org and provide your order number so that we may assist you.
If you are not happy with your order, you may return or exchange it. Please visit our Returns & Exchanges FAQs section below for more information on returns and exchanges.
Returns & Exchanges
Please allow 10 business days for the refund transaction to post on your bank account.